The users could use CANUtility to download the firmware. It loacates on C:\ICPDAS\PISO-CM100\CANUtility.exe Step 1: Execute the "CANUtility.exe" Step 2: It shows the "Configuration" dialog. Select nothing and click "OK". Step 3: It shows the "Information" dialog. The message is "No port is selected! Exit dialog?". Click "Yes". Step 4: In the menu, click "File" --> "Update Firmware" Step 5: It shows the "Update Firmware" dialog. Click the "Update" button and select this firmware. Setp 6: If the download process complete, it will shows "Download OK" dialog.